Returns Policy

HOLDSPARES RETURNS POLICY
 

WHAT can be returned?
We gladly accept a return for a refund of most non-defective items.Within receipt of your order Within 14 days

Within 14 days of receipt of your order ,You may return goods that meet each of the following criteria

• HAVE THE ORIGINAL INVOICE OR COPY ATTACHED
• ARE NOT USED ,INSTALLED,MODIFIED OR DISASSEMBLED 
• ARE NOT DAMAGED TO INCORRECT INSTALLATION
• DO NOT HAVE MISSING PARTS INSTRUCTIONS OR HARDWARE
• ARE NOT CUSTOM MADE , SPECIAL ORDER OR BODY CUTS
• ARE NOT CHANGEOVER ITEMS
• SEATBELTS REMOVED FROM PACKAGING 
• COMPUTERS,ELECTRONICS, ELECTRICAL REMOVED FROM SEALED PACKAGING

RETURNS PROCEDURE 

Please contact us with details of your proposed return and refund with confirmation that you meet the above criteria

AFTER CONTACTING US YOU CAN SEND ALL ELIGIBLE RETURNS TO

HOLDSPARES PARCEL COLLECT 1003838964 DRY CREEK LPO 100 CHURCHILL RD NORTH SA 5094

CAN BE DELIVERED TO  3 CHURCHILL RD NTH DRY CREEK SA 5094 BY APPOINTMENT ARRANGEMENT ONLY

SHIPPING RETURNS ARE TO BE PREPAID 

SHIPPING BY AUSTRALIA POST REGISTERED WITH A TRACKING NUMBER IS RECOMMENDED

HOLDSPARES WILL NOT ACCEPT COD SHIPPING

CREDIT FOR RETURNS
CUSTOMERS WILL BE REFUNDED THE SAME WAY AS PAID 

QUESTIONS PROBLEMS PLEASE  EMAIL US  holdspares@bigpond.com